Terrifying malfunction on SeaWorld electric eel rollercoaster left girl, 10, fearing she'd plummet to her death

A mother has revealed really a time astatine Seaworld pinch her girl turned into a nightmare aft nan girl's information loop came loose connected a high-speed rollercoaster.

Salina Higgins, from Tucson, Arizona, was visiting SeaWorld San Diego pinch her 10-year-old girl and niece connected Tuesday erstwhile nan heart-stopping incident occurred connected nan park's Electric Eel ride.

Higgings claimed her girl started screaming arsenic they hung upside down successful mid-air erstwhile her loose strap was dangling successful beforehand of her eyes. Her mom held connected to her for 'dear life' until nan thrust ended.

'I happened to unfastened my eyes, and my girl started screaming because her strap was - they telephone it a comfortableness strap - was dangling successful beforehand of her look arsenic we hung upside down,' Higgins told WRAL. 'So I past grabbed nan strap, secured it and held onto it for beloved life, and we some were screaming until nan thrust was over.' 

Footage of nan thrust was captured by Higgins' niece who was watching from nan ground.

Higgins said SeaWorld unit were dismissive of her harrowing experience.

When she reported nan incident to an attendant, she claims she was met pinch a minimal apology earlier much group were quickly loaded onto nan ride.

Higgins past approached impermanent services, wherever she says a manager's consequence near her stunned. 'He asked me, did you publication nan disclaimer earlier getting connected nan ride?' Higgins told nan outlet.

'And shockingly, I said, does nan disclaimer explicate that nan comfortableness straps are optional, because if it does past please I person nary lawsuit here.' 

'He past laughed and said 'I don't deliberation so.' So past I said to my 10 and 14-year-old children to tally astatine 10 o'clock astatine nighttime to spell return a image of this disclaimer.'

The disclaimer, which Higgins had her girl photograph, reads, 'Hold connected tight and stay seated pinch nan comfortableness collar secured astatine each times during nan ride.'

The typical past threatened to telephone information to person Higgins and her family removed from nan park, she alleged.

'When I showed him that he threw his hands successful nan aerial and said I could telephone nan number recovered connected nan website and had information escort america disconnected nan property,' Higgins said.

'Yeah, I americium now advocating for each nan different group now commenting connected this post,' Higgins said. 'This has go thing bigger.'

DailyMail.com reached retired to SeaWorld for comment. 

Higgins' TikTok video has amassed six cardinal views and attracted mixed reactions from commenters.

One spectator said: 'Terrible customer service! What ever happened to respect and treating customers kindly. They should person instantly unopen nan thrust down and done trial runs earlier letting others on. Life matters! Scary!'

But different wrote: 'Money grab. Maybe you'll get a fewer bucks retired of them conscionable truthful you'll unopen up already. Stop exaggerating existent threat girl was in.'

A 3rd personification wrote, 'I mean this successful nan champion way, but what precisely were you hoping they would do astir it?'

Higgins said she's emailed much than 100 SeaWorld and Occupational Safety and Health Administration (OSHA) contacts trying to get thief and past made a TikTok station that went viral.