Olive Garden is making more changes to its menu that are leaving customers unhappy

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By Daniel Jones, Consumer Editor For Dailymail.Com

Published: 01:28 EDT, 23 July 2024 | Updated: 01:28 EDT, 23 July 2024

American restaurants from Chilli's to Wendy's person been rolling retired deals to lure customers back.

But Olive Garden has declared it won't do that - infuriating customers.

'We're not doing that,' stated Rick Cardenas, CEO of Olive Garden's genitor institution Darden Restaurants, during an expert telephone past month.

'Even astatine a clip that our competitors person ramped up discounting.'

He was referring to full-service rivals  like Chilli's, which has an appetizer, entree and portion woody for $11, and Applebee's which has 2 for $20 offers.

Fast nutrient chains person besides each rolled retired deals. The likes of McDonald's, Burger King and Wendy's person a $5 repast woody that comes pinch a burger, nuggets, fries and a drink. 

Olive Garden has vowed not to connection discounts, dissimilar Chilli's, Applebee's, McDonald's, Burger King and Wendy's

In fact, Olive Garden has said it will beryllium raising prices this year.

The pandemic prompted chains to hike prices owed to rising costs and consumers' willingness to salary more.

But recently, diners person started to push backmost - starring galore restaurants to connection impermanent discounts connected these accrued prices.

Olive Garden is not only refusing to connection deals, it is putting up prices too by 2.5 to 3 percent this year.

The move comes contempt income falling 1.5 per cent twelvemonth connected year.

Cardenas added: 'We deliberation that mundane debased worth … is much sustainable than heavy discounting to effort to thrust group in,' he said. 'This is simply a agelong crippled for us.'

Instead of heavy discounts, Olive Garden plans to pull customers by highlighting its regular offerings - for illustration its free breadsticks aliases refills for crockery and salad.

He said: 'Our champion measurement to thrust income is our attraction connected a back-to-basics operating accuracy and our guests telling others what a awesome worth they person erstwhile they travel to our restaurants.'

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