Disfigured California nurse says Southwest kicked her off flight for appallingly cruel reason

A disfigured caregiver says Southwest Airlines kicked her disconnected a formation because of non-cancerous tumors that turn connected her look and body.

Briana Solari was booted disconnected a formation from Burbank-Hollywood Airport successful LA to her location successful Sacramento soon aft room to trim nan growths Thursday evening, which near her pinch visible scarring.

Solari, whose tumors are caused by information called neurofibromatosis (NF) that causes them to turn complete nerve-endings, told KCRA that a Southwest formation attendant strutted up to her aft she'd boarded and asked her to travel backmost to nan gate. 

'I exited nan airplane, and they said, "Well, there's been immoderate concerns. Do you person any, you know, immoderate aesculapian conditions, diseases?" And I said, "No, I had surgery."

'That's really nary of their business what's going on, but I said, "No, I had surgery," and they said, "Okay," truthful past he sewage connected nan telephone pinch somebody.'

Solari says nan formation attendant called a Southwest-contracted expert who she'd ne'er been examined by.

Southwest unit refused to fto her speak to nan medic to effort and explicate her condition, Solari said.  

The play caused nan caregiver to miss her formation location and near her emotion profoundly upset astir a wellness information which sees group make unkind remarks.

She said: 'Humiliated, embarrassed, ashamed? 

' 

'It's already difficult enough. It's already difficult capable pinch this information because I did person immoderate visible tumors connected my look and my arms, and group would comment.

'It's really difficult to quantify what it's for illustration to beryllium singled retired for a aesculapian condition, for really you look. Something that I really can't help. And I did effort to screen up arsenic champion I could.'   

Solari was yet capable to alert location pinch Southwest connected a later formation aft being forced to get a missive from her surgeon confirming that her information was not contagious. 

Southwest gave Solari a $500 formation voucher and $45 repast voucher.

But she was truthful disgusted by nan acquisition that she has vowed ne'er to group ft connected 1 of their planes again - and plans to writer too.

Solari said: 'I don't deliberation I'll ever alert them again. I deliberation this could person been handled overmuch much professionally. 

'They should person waited until they had each of nan accusation earlier making a determination that yet impacted my day, my flight, my traveling, and my wide position connected Southwest has changed

'This is perfectly discrimination! Violating my aesculapian privacy. 

'They don't person to cognize I conscionable said I had surgery, and that should beryllium it. They shouldn't beryllium prying into my backstage aesculapian information.'

A Southwest spokesperson told DailyMail.com: 'We are disheartened to study of nan Customer’s acquisition flying pinch and widen our deepest apologies for nan inconvenience. 

'Even though our Team yet received clearance for nan Customer to travel, we weren’t capable to do truthful successful clip for nan flight’s departure. 

'We rebooked her connected a later flight, offered a recreation voucher for a early formation on pinch a repast voucher, and we’re pursuing up pinch her straight to talk nan situation.