Calgary woman listed as dead on Alberta health care site demanding answers

A Calgary female is looking for answers aft being listed arsenic “deceased” for months connected Alberta wellness reporting site, Netcare.

Irene Jaime, a engaged mother of five, told Global News it each started backmost successful May erstwhile her hubby sewage a telephone telephone from her doctor’s office.

“The first mobility he sewage was, ‘Is your wife, ok?'” she relayed. “So, my hubby says, ‘Why, what happened?'”

What happened, according to Jaime, was that her expert had tried to taxable a declare for services but it was rejected.

“It (said) sum terminated … When they checked Netcare they saw that I was deceased,” she said.

Jaime sewage her pharmacist to cheque nan tract for her, and it said that Irene Jaime had died backmost connected March 24, 2024, 2 days earlier her 44th birthday.

“So, I didn’t moreover cognize that I didn’t make my birthday,” she said laughing.

Jaime said astatine first it was funny, but aft calling Netcare many times and getting fewer answers, she was nary longer laughing. She told Netcare her adjacent telephone would beryllium to nan media, and said she sewage a telephone Monday afternoon.

“I sewage a telephone from 1 of their (Netcare) unit saying, ‘Congratulations! You’re live again!'”

Jaime said she was told everything would beryllium reinstated but added nary 1 could show her really it happened successful nan first place.

“I request to cognize who did entree my record. That’s my right,” she pointed out. “I person to cognize who accessed my record. Who made maine deceased?”

Government response

Global News reached retired to Alberta’s wellness minister’s agency pinch a petition for answers. Alberta Health told america it is “looking into this issue.”

“We want to guarantee Netcare is simply a personification friendly, unafraid work and is gathering nan needs of each Albertans,” a connection read.

Jaime is happy she has her relationship reinstated adding she was acrophobic to entree healthcare services, including emergency services, pinch nan erstwhile “deceased” designation. She said she didn’t cognize if she’d beryllium capable to get thief aliases that she’d person to salary for it.